Order was not delivered to the Customer due to address not found/wrong or incomplete address and after making 2(two) attempts. If unsuccessful the customer shall be refunded (Exclusive of bank transaction charges and delivery expenses).
If there is any complaint regarding the quality/quantity of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by customer; we are not liable for any loss or claim beyond the amount actually paid by customer.
Any discounted or exempted amount cannot be claimed for refund.